Corruption is the termite that demolishes the sturdiest of social and economic structures. We need to make India corruption-free in every respect with the concerted and collective effort of the government and citizens.

Our political, bureaucratic, and corporate systems need to show more commitment towards wiping out corruption, where required, through stringent criteria and tougher protocols. It is a myth that education makes people corruption-free, it should include other aspects like culture and clean track record of the person. We have anti-bribery laws to deter people, yet they succumb to various pressures. Corruption is a social malaise, and it will take a peoples’ movement to fight it at the grassroots, for which awareness programmes must be organized to educate people about the self-defeating and counterproductive case of corruption. Rural people need to know how corruption deprives them of the funds deployed for their benefit. Scams and frauds have a detrimental effect on the nation’s image, which in turn impacts the volumes and value of foreign investment and hinders our economic progress. Tax evasion and tax avoidance is another recurring issue in India which breeds a culture of corrupt practices and demoralises the honest taxpayer.

Wellness is integral to wellbeing. We should make healthcare access a fundamental right for all. The pandemic exposed the inadequacy of our healthcare systems like never before, at the same time brought to light the dire need for change, which did happen. However, it is high time we make health and wellbeing our top national priority.

This will call for a more commensurate and more realistic share of the GDP towards healthcare, which is currently among the lowest in the world. According to a Niti Aayog report, about 30% of India’s population is deprived of financial protection for health. The actual percentage could be more given the shortfall in the published numbers of the coverage under the Ayushman Bharat scheme, which supposedly covers 50% of the population. India must seriously enhance the quality and reach of its universal health cover. Also, healthcare infrastructure needs a shot in the arm —number of beds, doctors, and nurses — across public and private institutions. The disparity between rural and urban healthcare systems and services is still wide. According to an estimate, over 75% of healthcare infrastructure and services cater to metros inhabited by a mere 27% of India’s population. Much of our people reside in rural areas where healthcare still needs to penetrate. This scenario must be reversed by making healthcare access a fundamental right, by improving doctor-patient ratio, and making quality treatment affordable for every citizen.

Wellness is integral to wellbeing. We should make healthcare access a fundamental right for all. The pandemic exposed the inadequacy of our healthcare systems like never before, at the same time brought to light the dire need for change, which did happen. However, it is high time we make health and wellbeing our top national priority.

This will call for a more commensurate and more realistic share of the GDP towards healthcare, which is currently among the lowest in the world. According to a Niti Aayog report, about 30% of India’s population is deprived of financial protection for health. The actual percentage could be more given the shortfall in the published numbers of the coverage under the Ayushman Bharat scheme, which supposedly covers 50% of the population. India must seriously enhance the quality and reach of its universal health cover. Also, healthcare infrastructure needs a shot in the arm —number of beds, doctors, and nurses — across public and private institutions. The disparity between rural and urban healthcare systems and services is still wide. According to an estimate, over 75% of healthcare infrastructure and services cater to metros inhabited by a mere 27% of India’s population. Much of our people reside in rural areas where healthcare still needs to penetrate. This scenario must be reversed by making healthcare access a fundamental right, by improving doctor-patient ratio, and making quality treatment affordable for every citizen.

Quality is a way of life, not just a process. We need to make quality all-pervasive across every aspect of education, business, and service. In India, cost considerations largely triumph over value considerations because we collectively do not value quality as a basic need of any product, service, or experience. Having said that, it is not that India is not known for quality products.

Some of our software, cars, two-wheelers, fabrics, apparel, designs, and food products are world-renowned for their impeccable quality. But largely, on the ground, we fail to meet many quality benchmarks. India’s ‘jugaad’ innovation has got much attention, which is ingenious no doubt but leaves room for compromise on quality. An innate penchant for quality can be developed among our young generation by focusing on skill upgradation through experiential learning, beyond the confines of conventional education. In this context, the efforts of the Atal Innovation Mission are indeed pioneering in providing several schools across India learning labs equipped with robots, 3D printers, and hi-tech devices for disruptive innovation led by quality-consciousness. This will in turn help create a highly skilled and adaptive workforce adept at driving cutting edge technologies. Policymakers should encourage academic-industry collaborations across various disciplines and institutions that make quality the defining feature of every innovation and progression.

Dr Nandakumar Jairam
Chairman of Medica Group Hospitals

Dr Nandakumar Jairam is the chairman of Medica Group of Hospitals. A general surgeon, he is the former chairman and group medical director of Columbia Asia Hospitals. He has been the chairman of NABH under the auspices of the Quality Council of India and chairman of FICCI Health Services Committee. He is the founder member of NATHEALTH and present president of Global Association of Physicians of Indian Origin.

Meritocracy is the lifeblood of a thriving democracy. We must make merit the sole prerequisite for giving opportunities to people in employment and entrepreneurship. Discrimination and favouritism in academic institutions and professional organizations have an adverse effect on our social and economic advancement

as they are focused on people rather than projects and ideas, promoting a culture of mediocrity instead of meritocracy. We need to overhaul our systems of candidate selection, performance assessment, compensation, promotions, or other recognition by embracing diversity and inclusion across institutions and organisations. For this, we need to eliminate biases that knowingly or unknowingly creep into the work fabric. Much has been spoken and debated in favour of diversity and inclusion, but the action on the ground has largely been cosmetic. Laws and regulation can only do so much to promote inclusion in academia or industry, what we need is a genuine acceptance of diversity and inclusivity as an integral part of our culture. This would again merit making diversity and inclusion part of the academic curriculum so that children inculcate critical behavioural aspects and learn to steer clear of the systemic biases proactively. This effort will help create happy workplaces of tomorrow where every employee or stakeholder is free to speak their mind, express contrarian views with conviction, and seek fair resolution for the grievances raised, to a greater extent than what it is today.

Accountability helps performance tread the winding route towards fulfilment. We must make accountability an integral part of our vocational, social, and cultural ethos. Going by our public infrastructure and utilities, both urban and rural,

it is clear and evident that there is a lack of proper accountability across public and private institutions responsible for the governance, administration, project planning, and execution. Even after 75 years of independence, public welfare remains an area which is relatively orphaned – with no one to take responsibility. We cherish our democracy which is great, but we overlook the element of local-level accountability which is crucial for effecting positive change at the grassroots. Instead, we crave for centralized power structures which cannot meet the requirements of our large country. India has laws on governance across public and private sectors, but lacks in making accountability integral to authority. There is a lot technology can do to develop smart dashboards capturing the extent and quality of accountability for anyone in the public domain to study and draw inferences from. This initiative can also help our electoral process as people will be motivated to vote for candidates and parties with credible track records and good intentions.

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